Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Component connection to fios set top box

Posts: 2
Registered: ‎04-22-2013

Component connection to fios set top box

Message 1 of 3

I recently replaced my old fios set-top boxes with the latest models in my house. All of the replacements worked fine except for TV's that are connected via component cables. When I switch the connection to an HDMI cable the TV works. Unfortunately one of the TV's I have a problem with is located outdoors and is connected by component cable of approximately 30 ft. Swapping out to HDMI is not an easy option.

I get audio but no video.

Any suggestions or know problems with component connections?

Moderator Moderator
Posts: 10,589
Registered: ‎03-18-2013

Re: Component connection to fios set top box

Message 2 of 3

Hi mpl44,


Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".  There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Employee Employee
Posts: 3,199
Registered: ‎04-10-2013

Re: Component connection to fios set top box

Message 3 of 3


Since we haven't heard back from you as requested in your private support case, it appears assistance is no longer required. Please make a new post anytime you need assistance.


- Joseph_VZ

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.