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DIY DVR Expander Woes

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SpinalTap
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎05-04-2010

DIY DVR Expander Woes

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Hi all,

 

Am getting frustrated at my lack of success building my own DVR expander, especially given the success stories I've read here.  Baseball playoffs are on, and I want to save some games for the coming winter!

 

DVR info from the Systems Information screen:

Release:  1.9.1

Build Number: 14.47

Platform ID:  QIP-7232-P2

EPG Region: 3405   VHO ID: 3304

 

I've tried two enclosures, three WD hard drives (80GB, 250GB and 2TB), and two eSATA cables.  ALL enclosure/drive combinations work fine when attached to a PC via USB cable (each box has USB and eSATA connectors).

 

I've tried attaching the drive unpartitioned, and also partitioned and formatted exFAT.

 

In EVERY INSTANCE, I go to DVR -> Enable More Storage, and press OK twice.  After about a minute, I get the message "We are unable to process your request at this time.  Please try again later."  I get this same message if NO drive is attached o the DVR.

 

It's almost like the eSATA port on the DVR is turned off.  Any ideas on what to try next?

 

Thanks in advance for any suggestions.  My sanity hangs in the balance!

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: DIY DVR Expander Woes

Message 3 of 6
(3,130 Views)

Sorry to hear about the troubles with the expander. Have you done any autofixes on the box yet? Please press menu, then go to CUSTOMER SUPPORT, then IN HOME AGENT, then SET TOP BOX AUTO CORRECTION. Please let us know if further assistance is required.

Anthony_VZ

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SpinalTap
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎05-04-2010

Re: DIY DVR Expander Woes

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Bump.   Anyone have a clue as to what my next step should be?

Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: DIY DVR Expander Woes

Message 3 of 6
(3,131 Views)

Sorry to hear about the troubles with the expander. Have you done any autofixes on the box yet? Please press menu, then go to CUSTOMER SUPPORT, then IN HOME AGENT, then SET TOP BOX AUTO CORRECTION. Please let us know if further assistance is required.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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billnet2
Contributor
Contributor
Posts: 3
Registered: ‎10-14-2012

Re: DIY DVR Expander Woes

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I was able to "enable" the e-sata port and rebooted the STB/DVR. 

How do I know if the STB/DVR recognizes the External Drive?

 

I don't see it recognized or identified anywhere.

 

SpinalTap
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎05-04-2010

Re: DIY DVR Expander Woes

Message 5 of 6
(2,999 Views)

Hi Anthony_VZ -

 

Thanks so much.  Your suggestion worked.  eSATA port is apparently now enabled, and my Do-It-Yourself drive is now recognized.  Problem solved.

 

 

 

 

Raven6009
Contributor
Contributor
Posts: 3
Registered: ‎10-18-2012

Re: DIY DVR Expander Woes

Message 6 of 6
(2,947 Views)

@billnet2 wrote:

 

I was able to "enable" the e-sata port and rebooted the STB/DVR. 

How do I know if the STB/DVR recognizes the External Drive?

 

I don't see it recognized or identified anywhere.

 


When you press DVR and scroll down to Recorder Status it will show Local Drive and External Drive above DVR Usage and Capacity.

 

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