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DRM Issues on new LG G3

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Contributor
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Registered: ‎07-26-2014

DRM Issues on new LG G3

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I removed my old Samsung Note 3 and registeted my new G3 but getting DRM failure notification message on new handset. The posted remedies seem to be outdated.
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Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: DRM Issues on new LG G3

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@johnhop wrote:
I removed my old Samsung Note 3 and registeted my new G3 but getting DRM failure notification message on new handset. The posted remedies seem to be outdated.

Just to confirm, you went to Settings>>Device Management in the FiOS Mobile app and removed the authorization for your old device and then added the new one?  Or did you do a "transfer" to the new device?

 

Also, what is the exact error message you're getting?

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