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DVR - 2 issues

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Bronze Contributor II
Bronze Contributor II
Posts: 256
Registered: ‎09-26-2011

DVR - 2 issues

Message 1 of 7
(987 Views)

With the DVR, I am able to add MLB Tonight as a series, but then it is not showing in the scheduled recordings.

 

Also, some of the recorded series are showing as 'Manual Series'. PLEASE FIX.

 

Another thing is that it is really hard to find this page where I can post a message about technical issues.  Make that simpler. Wasted time finding this. So difficult. Why so difficult????

6 REPLIES 6
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Bronze Contributor II
Bronze Contributor II
Posts: 256
Registered: ‎09-26-2011

Fios call back?

Message 2 of 7
(939 Views)

Fios told me they would call me back tonight after talking with them yesterday about the series named 'Manual'. They didnt call back. I knew they wouldnt.  If you tell me you will call back, then call back. Dont lie to me.

Please fix this issue with the series named Manual series and also get the MLB Network series and Baseball tonight to show in scheduled recordings. Cmon guys.

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Bronze Contributor II
Bronze Contributor II
Posts: 256
Registered: ‎09-26-2011

Manual Series

Message 3 of 7
(811 Views)

This is still not fixed. The shows appear as 'Managed Series' and this has been an issue for months.

FIOS gives me no deadline on this as usual.  They had said they would call me back a day after I called them and they never did.  How come Fios says they will call me back and then doesnt call back? Crazy.  Need this stuff fixed.

When will this issue be resolved? what is Manual Series??? Please name the show.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,896
Registered: ‎11-04-2008

Re: Manual Series

Message 4 of 7
(809 Views)

Manual series means that a recording was scheduled manually (by entering channel, date and time) vs doing it via the guide.
There were some people that experienced an issue duing the last IMG upgrade that converted some series to manual.

You can search the forums to see what other people have done.

But I believe the only option is to delete the series and re-add the show (you should be able to look at series info to determine what show it references by day/time/channel).


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,896
Registered: ‎11-04-2008

Re: DVR - 2 issues

Message 5 of 7
(800 Views)

What are your series options?

Is it possible that the episode you selected is not listed as new and your options say First Run only?

BTW, this is mainly a user supproted forum, so you are not very likely to get Verizon response.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Bronze Contributor II
Bronze Contributor II
Posts: 256
Registered: ‎09-26-2011

Re: Manual Series

Message 6 of 7
(800 Views)

That is not true. I set these all the same way.  I didnt do any from the guide. I always use the info button and then i choose record series.

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Bronze Contributor II
Bronze Contributor II
Posts: 256
Registered: ‎09-26-2011

Re: DVR - 2 issues

Message 7 of 7
(795 Views)

I tried setting it to first run and repeats and first run, but it does not show up in scheduled shows no matter what I do.

It seems to be an issue with MLB tonight specifically.

 

Also, thanks for the info on this being mainly user forum, but I would recommend to Verizon to check these pages as many customers are frustrated with the product as well as the service.  Many issues are not getting a resolution or even an ETA. It can be quite frustrating.

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