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DVR Access - sticks on Fast Forward

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Contributor
Contributor
Posts: 1
Registered: ‎09-03-2009

DVR Access - sticks on Fast Forward

Message 1 of 2
(2,937 Views)

When I access my multi-room DVR from a STB to view a recorded program, when I fast forward it sticks and the only way to stop it is to turn my TV off.  I have already switched remotes and STBs and it still happens. How can this be fixed? 

1 REPLY 1
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 171
Registered: ‎07-10-2009

Re: DVR Access - sticks on Fast Forward

Message 2 of 2
(2,900 Views)

We are aware of this "Trick Play" issue.  The problem has been identified and a fix is in the works.  In the mean time just try and be gentle with the FF button on your 2500 while watching a recording from your DVR.

Joe D
Verizon Telecom
Fiber Solution Center


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