Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

DVR Access - sticks on Fast Forward

Posts: 1
Registered: ‎09-03-2009

DVR Access - sticks on Fast Forward

Message 1 of 2

When I access my multi-room DVR from a STB to view a recorded program, when I fast forward it sticks and the only way to stop it is to turn my TV off.  I have already switched remotes and STBs and it still happens. How can this be fixed? 

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 171
Registered: ‎07-10-2009

Re: DVR Access - sticks on Fast Forward

Message 2 of 2

We are aware of this "Trick Play" issue.  The problem has been identified and a fix is in the works.  In the mean time just try and be gentle with the FF button on your 2500 while watching a recording from your DVR.

Joe D
Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.Follow us on Twitter™!

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.