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DVR Box turns on to FIOS News -501

DVR Box turns on to FIOS News -501

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Contributor
Contributor
Posts: 5
Registered: ‎07-17-2019
Message 1 of 4
(447 Views)

We replaced all our boxes (2 SD and 2 HD DVR).  I have changed 3 of our 4 boxes.  The 2 SD boxes work perfectly.  The DVR box in the living room turns on to Channel 501 -- FIOS News.  I want it to turn on to whatever channel I was watching when I shut it off.

 

I went into settings and checked the option for the box to turn on to the last viewed channel.  It continues to turn on to 501.

 

How do I fix this?

 

Thanks.

3 REPLIES 3
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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 596
Registered: ‎12-06-2010
Message 2 of 4
(428 Views)

Unplug power to the box for about a minute. Put the power back in, check that setting, you should be ok.

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Contributor
Contributor
Posts: 5
Registered: ‎07-17-2019
Message 3 of 4
(346 Views)

Thanks for your reply.  I had already done that.  It didn't work.  

 

I wound up calling customer service.  They had me disable a bunch of settings and that solved it.  

 

 

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Contributor
Contributor
Posts: 1
Registered: ‎08-04-2019
Message 4 of 4
(267 Views)

Found the option, here it is:

Settings->System->FiOS TV One Mini Settings->Power On Channel->Last Viewed Channel

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