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DVR Does not respond to Remote Control - First button press only

DVR Does not respond to Remote Control - First button press only

Location: Midlothian, VA
Message 1 of 3

I have Verizon FIOS and the standard issue Motorola DVR box.  I'm finding something very odd about my box.  When I press any button, the DVR only responds to the first push of the button.


For example, if I push the channel-up button, the box will change one channel up, but then it will not respond to any other button.  The lights blink on the remote, but nothing happens at the box.  After about a minute, I can press another button, and the box will respond almost right away.  But then, any further button push will not garner any response from the box.  What could be causing this?? I've reset the box (unplugged it and let it boot up), and I also changed the remote batteries... Please help, thanks!

Silver Contributor IV
Message 2 of 3
There is a software upgarde being released over the next several weeks, hopefully it will resolve most of that.
Location: Bronxville NY
Message 3 of 3

I am having this issue on one of my boxes as well.

I will add this to the list of issues that I hope the 1.6.2 upgrade fixes.

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