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DVR Lost all Programs and scheduled recordings

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dch102610
Contributor
Contributor
Posts: 2
Registered: ‎07-23-2012

DVR Lost all Programs and scheduled recordings

‎02-13-2019 05:35 PM

Message 1 of 2
(2,664 Views)

I had around 20 recordings and around 10 programs set up to record.  I turned my stb on and everything was gone.  They were there yesterday.  Is this a system wide problem or am I the lucky one?

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Edg1
MVP MVP
MVP
Posts: 1,935
Registered: ‎06-24-2018

Re: DVR Lost all Programs and scheduled recordings

‎02-13-2019 06:16 PM

Message 2 of 2
(2,586 Views)

Unfortunately I think you might be the unlucky one. I have a VMS1100 and still have my recordings. What model do you have? I don't think there is anything remotely Verizon can do to erase the box's hard drive. Have you tried rebooting it?

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