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DVR Name

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FiosBilliam
Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎01-10-2011

DVR Name

Message 1 of 3
(621 Views)

 

Hello all,  I've have an odd one here,

 

Every 24hrs my DVR STB named "Living Room" reverts to it's serial number or ID number(not sure).  I set it here

on the Fios DVR manage web portal and it's good to go. Till tomorrow..

I've set it on the box itself and it stays named" Living Room" for the day, next day it reverts back again.

Recordings are there and nothing has been deleted..

 

Everything else is working fine, CID, VOD etc..  Any thoughts are welcomed,

 

Bill

2 REPLIES 2
Verizon_Support
Employee Employee
Employee
Posts: 3,205
Registered: ‎04-10-2013

Re: DVR Name

Message 2 of 3
(569 Views)

Thanks for reaching out to the community FiosBilliam. Could you tell us what device you are viewing the STBs and status on? Are you viewing them via an app (like the Fios Mobile app) or looking at your list of STBs from one of cable box themselves?

 

~FCN

FiosBilliam
Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎01-10-2011

Re: DVR Name

Message 3 of 3
(530 Views)

Hi thanks for the help,

 

I use the Fios app on my phone and also "DVR

 

manage" via the Vz website.. I've attached a pic, hopefully it will post.. The pic is from the web portal.

 

Thanks

 

FiosBilliam

dvrname.JPG

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