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DVR Program won't play

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Bronze Contributor II
Bronze Contributor II
Posts: 79
Registered: ‎06-02-2009

DVR Program won't play

Message 1 of 5
(5,193 Views)

I have been having this issue where this one Series that I record won't play. Earlier this week, it didn't appear in my DVR recordings at all, and yesterday, it looks like it did record, but if I select it, it just goes to Live TV. I would really appreciate any help. Has anyone experienced this?

4 REPLIES 4
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Bronze Contributor II
Bronze Contributor II
Posts: 79
Registered: ‎06-02-2009

Re: DVR Program won't play

Message 2 of 5
(5,185 Views)

I actually just noticed an even weirder problem. I have a Multi-Room DVR, and it plays on one of the STBs, but it won't play on the DVR Box.

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Nickel Contributor
Nickel Contributor
Posts: 37
Registered: ‎01-21-2010

Re: DVR Program won't play

Message 3 of 5
(5,141 Views)
This is a problem that has frustrated many of us -- there's at least one long thread about it -- and that Verizon has given no evidence of having addressed or even noticed.
Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009

Re: DVR Program won't play

Message 4 of 5
(5,125 Views)

There's a few threads about it and it happens to me every once in a while too. Seems to be a bug with the 1.7 software that came out in December.

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Bronze Contributor II
Bronze Contributor II
Posts: 79
Registered: ‎06-02-2009

Re: DVR Program won't play

Message 5 of 5
(5,123 Views)

Verizon just got back to me, and I'm not sure this would take care of the problem, but they think that I should swap out the DVR box. Has that solved the problem for anyone?

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