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DVR Rebooting while watching

DVR Rebooting while watching

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎12-02-2011
Message 1 of 2
(652 Views)

Regardless of which box is accessing the DVR, since the latest upgrade, my DVR unit will reboot and act like it's downloading the upgrade again.   There doesn't seem to be any particular action to set it off, but the DVR is always involved.  Sometimes it happens when viewing the recorded list, sometimes in the middle of a program.  It just shuts down and comes back up like it's loading a new patch.

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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎12-03-2011
Message 2 of 2
(639 Views)

From my previous experience, you need to contact Verizon.  They will most likely end up replacing the box (or did for both of mine that had that problem).

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