New to Verizon FIOS (Installed about 2 weeks ago). Have a few issues. Any help is appreciated
1) When im on the Home Media DVR and i fast forward through a program, when i stop or hit play, an extremely loud beep that lasts for 1-3 seconds comes from the speakers. How do i get this to stop, what is causing it, etc?
2) When i fast forward from one of the STB (regular HD box), if i hit FF once, it fast forwards pretty slow, if i hit it again, it goes somewhat faster. The problem is. When i hit it that 2nd time, it seems that 70-80% of the time, it jumps me back to an early portion of the program. I.E. Was watching the 2 hour episode of "24", was one hour and 20 min in, got to commercials, i hit FF twice and it jumped me back to 23 minutes in. Tried again at next commercial break and it jumped me back to 11 minutes in. What is the deal here? How do i fix it?
3) Are there only 2 fast forward speeds on STB? I came from Brighthouse that had 4 speeds, im a little disappointed with only 2 speeds. Can anyone verify?
4) The remotes seem to take 2 seconds or so to register when performing any function other than changing channels. When i hit FF or REW, DVR or Last, it seems to take a few seconds to kick in. Is this a known issue, or possibly my box or remotes?
Thanks for any and all help
So they are known issues then? Is there a reference or schedule for the roll out? Im in Tampa (well, St Pete) Florida, and i would DEFINITELY like these issues fixed.
How is each issue resovled? I.E. are there more fast forward speeds? better remote recognition?
Sorry the ff speeds are the same. On the main MR-DVR there are 3 ff speeds, where the remote STB has 2 ff speeds. I think they did that because how the remote system works, it has slower responses being remote. But with the update you will not need to worry about the ff, because you will not get the hub error. I was one of the first people to get the update and I have not seen the hub error yet.
As far as a time frame I don't believe there is any thing public about it, I think the only thing they have said is it is going to be rolled out per market, and one market a week. But nothing on the order of the markets.