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DVR Set top box keeps rebooting

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Contributor
Contributor
Posts: 4
Registered: ‎12-10-2014

DVR Set top box keeps rebooting

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(1,430 Views)

Since the upgrade last month on FIOS, anytime I try to do anything within the DVR menu the box hangs and eventually reboots. Last night it rebooted 4 times in an hour. From reading the posts, it seems to be happening to alot of people and might be an issue with the upgrade.

 

Does anyone know if Verizon is doing anything about it? I'm at the point where I'm ready to can FIOS and go back to Optimum...its that bad.

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Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎11-24-2014

Re: DVR Set top box keeps rebooting

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(1,355 Views)

Welcome to the club.  Mine has been doing that since their last Update.  So far they have acknowleded problems but haven't fixed them.  Verizon is too big and thing they don't have to listen to the customer.  Have their support center stop apploigizing and start fixing their problems.  Sick of VZ.

 

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