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DVR box audio issues

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didi768
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

DVR box audio issues

Message 1 of 5
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Every time we watch stuff we've recorded, it skips audio, causing us to have to constantly rewind to hear what we missed.  We've changed boxes many times, no difference.  Anyone else having this issue?

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,961
Registered: ‎11-04-2008

Re: DVR box audio issues

Message 2 of 5
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Does it only happen on recorded shows but not live shows?

What model DVR do you have?
Does it happen just on DVR or when watching from a remote STB?

How is box connected to TV?


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didi768
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

Re: DVR box audio issues

Message 3 of 5
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It used to happen only on recorded shows but now on live and recorded both.  Boxes are connected via a cable coax.  The one that is worse is a DVR box, we don't have standard boxes. The box is an Arris  Qip7232 2

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,961
Registered: ‎11-04-2008

Re: DVR box audio issues

Message 4 of 5
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Is that the only type of connection you can make to your TV?

If not, maybe try another type of connection (Composite or S-VIDEO if you have SD TV )


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
didi768
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-17-2015

Re: Multi-Room DVR box audio issues

Message 5 of 5
(866 Views)

Sorry so late, didn't see this.  I now have a Motorola Box which does the exact same thing but only on HDMI and not component.  Just talked to Tech Support via Verizon phone and we switched out the boxes but none of the remotes will turn up the volume on the supposedly bad box so they are sending me out another one Monday and I will send them back the bad box. 

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