Great to hear that the issue has been recognized and is being looked at! What does this mean for a fix? Is it months of waiting for some kind of IMG patch or a hardware swap? Just want to set expectations....the problem is really driving me crazy.
This has been occuring before and after the 1.6 upgrade. Thought I would ask if others experience the same thing or maybe I just have bad hardware (a commonplace thing it seems by this board).
On my DVR (with home media option) if I channel surf it often seems to miss button presses from the remote. The red LED does blink, but the box doesn't change channel, or go to the next screen, or whatever function I just pressed. I then press it again and it usually works fine. This doesn't happen with every press, but often enough to be terribly annoying.
On my HD box without DVR it never misses a keypress...works the way you would expect it to.
I have swapped remotes and the problem stays with the DVR.
Is this a normal issue that everyone is dealing with?
Set your expectations low and you won't be disappointed . Verizon tends to take a long time to integrate and test fixes before releasing (bugs in V1.5 from January of this year were just fixed in the recent release of V1.6).
I would have to agree with Matcarl here as I have had the service for almost 3 years now and this has just started happening to me. Verizon has asked Motorola to look at the IR Chip to determine the response time.
It hasn't been determined as to how this issue can fully be resolved so its tough to say.
Ive only had the service for 3 or 4 weeks and its been doing it since I got it. So for me this is the normal and it stinks. I can only hope that if it was broke because of a minor update, it can be fixed with a minor update.
Ah - glad to hear it.
We have has this problem since we got FiOS, but the 1.6 update appears to have reduced the problem for us somewhat.
We were seeing it most often when managing the DVR. Since the default selection in so many menus is DELETE, we had lost many recordings and schedule setups when the DVR suddenly executes all the stored-up button presses, and when you have been repeatedly pressing the OK buton in case the box had not registered the press so it suddenly zips ahead so fast you have no idea what it actually set up or got rid of. We learned patience gairly quickly and when the box decides to act unresponsive we simply sit for a minute or so between presses to be sure it is really not registering instead of just queing them all up.