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DVR cleared out

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Contributor FrankVar
Contributor
Posts: 2
Registered: ‎10-11-2016
Message 1 of 3
(537 Views)
So it looks like there was an update to the Fios software (menus and fonts look slightly different). Did this update cause everyone to lose there recorded and scheduled recordings for DVR. All of mine are gone
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,761
Registered: ‎11-04-2008
Message 2 of 3
(523 Views)

Have you tried rebooting DVR?

Or under menu customer support top support tools fix FiOS TV issues


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Contributor FrankVar
Contributor
Posts: 2
Registered: ‎10-11-2016
Message 3 of 3
(505 Views)
It worked, thanks so much
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