×

Switch Account

DVR cutting of last minute of shows

DVR cutting of last minute of shows

SOLVED
Reply
Contributor Koala_fan
Contributor
Posts: 3
Registered: ‎11-10-2019
Message 1 of 7
(365 Views)

When you record shows back-to-back on the same channel, the DVR stops the 1st show before it actually ends. If the DVR allows you to record 6 shows simultaneously, why can't it record the 2nd show using one of the unused "lines"? Why can't it record the same channel on 2 different lines so you don't lose the last minute?

 

Will this ever be fixed? 

6 REPLIES 6
MVP CRobGauth MVP
MVP
Posts: 7,710
Registered: ‎11-04-2008
Message 2 of 7
(362 Views)

Probably not.

But the show gets recorded on the next show, correct?

I see this all the time and you just go to the next show to watch it


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor Koala_fan
Contributor
Posts: 3
Registered: ‎11-10-2019
Message 3 of 7
(347 Views)

That only works if you watch them in order.

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,363
Registered: ‎12-02-2012
Message 4 of 7
(345 Views)

Some programs run a little past the scheduled end time.  To handle those, use the “extend” function to add a minute or more.  This will cause the DVR to use a different tuner (not "line") to record the start of the next show.  Note that for the minute or so that the recordings overlap, two tuners will be used.  This may cause the DVR to run out of tuners if other programs are being recorded.

 

Also know that basic DVR service only allows two recordings at a time, so you can’t have another program being recorded during the overlap time.  Six tuners are available with the enhanced DVR service.

 

-----
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor Koala_fan
Contributor
Posts: 3
Registered: ‎11-10-2019
Message 5 of 7
(335 Views)

We have tried that. We created series recordings that are set up to end "5 minutes after ending". Still had to go to Hulu to see the end of an NBC show.

 

Are the networks not sending the right times? Is the Verizon time stamp off? Or is it a,we suspect, that the system can't handle recording the same channel on 2 tuners.

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,363
Registered: ‎12-02-2012
Message 6 of 7
(239 Views)

I don’t think the end times are being sent wrong; they are almost always :00 or :30.  However, sometimes shows go right up to the end of the timeslot, maybe even a few seconds over.  That’s why the extend is useful.

 

I recently switched to FiOS ONE from the really old M-DVR system.  On the M-DVR system, it would happily record the same channel on two tuners.  The only issue was if another program was scheduled to record during the overlap time, it wouldn’t work as that needs three tuners.  It would display a conflict message to allow the viewer to decide what to record.  Note the M-DVR only had two tuners.

 

FiOS ONE has six tuners, however you don’t get to use all six unless you pay for “enhanced” DVR service.  Otherwise, you only get to use two at a time.  I have the base level 2-tuner DVR service, but I haven’t verified how it behaves with back-to-back recordings on the same channel when one is extended.  I expect it to behave the same as the old M-DVR system.

 

When you have the overlap setup, do you have another program also recording?  Do you have the lowest DVR service?  If so, that would explain the behavior.

 

Also, don’t forget you can watch the last seconds of the show on the other recording.  Just stop watching after you’ve seen enough.  You can resume viewing it whenever you want.  Sure, it’ll be marked as “viewed” on the guide, but that seems easier to me than finding the on-demand version of the show.

-----
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
MVP CRobGauth MVP
MVP
Posts: 7,710
Registered: ‎11-04-2008
Message 7 of 7
(198 Views)

The extend doesn't work if one recorded program follows the one being recorded. I have enhanced DVR. Still get programs recorded over into the next.

My assumption is that they have the software configured such that only a channel can only be attached to one tuner at a time. Probably makes it easier to keep track of tuners and channels in use.

 


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.