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DVR deletes shows and movies on its own

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Contributor
Contributor
Posts: 2
Registered: ‎10-18-2009

DVR deletes shows and movies on its own

Message 1 of 5
(4,317 Views)

So many times now I have gone to see a movie or show I have recorded and the DVR has deleted it on its own when there is plenty of space on the DVR. I have read some of the answers to this problem and none of them applies.  The shows just disappear and it is very frustrating. Perhaps I need to change out the DVR?

4 REPLIES 4
Bronze Contributor III
Bronze Contributor III
Posts: 151
Registered: ‎09-11-2009

Re: DVR deletes shows and movies on its own

Message 2 of 5
(4,289 Views)

Hi.. have you verified that the DVR actually taped these shows? Regardless, if your DVR is not taping properly, or the shows are not staying in memory, then yes, you should replace it.  Call 888-553-1555 option 2.



~~ "It's not a bug. It's an undocumented feature."
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Bronze Contributor II
Bronze Contributor II
Posts: 206
Registered: ‎11-21-2008

Re: DVR deletes shows and movies on its own

Message 3 of 5
(4,237 Views)

Well, on a Tivo, it deletes shows when it gets full.

 

Does the DVR do that?

 

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Silver Contributor IV
Silver Contributor IV
Posts: 585
Registered: ‎10-22-2008

Re: DVR deletes shows and movies on its own

Message 4 of 5
(4,232 Views)

Are you certain you have plenty of hours on the DVR?  The Verizon DVR only holds 20-25 hours from HD channels.  Once you hit that 20-25 HD hours, it deletes the oldest program on the DVR.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
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Bronze Contributor II
Bronze Contributor II
Posts: 79
Registered: ‎10-16-2008

Re: DVR deletes shows and movies on its own

Message 5 of 5
(4,194 Views)

You also need to check the options for the series you have setup.  I believe it defaults to only retain 5 episodes, so it will not retain more then that unless you manually change the series settings.

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