Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

DVR dying?

Reply
Ikslaw
Contributor
Contributor
Posts: 1
Registered: ‎02-06-2014

DVR dying?

Message 1 of 2
(397 Views)

I have a 7216 DVR that is about 5 years old. Over the past week it's been humming - maybe a fan or the disk drive? Over the past few days we have lost power and the DVR lost all recorded shows both times. I think I need a new DVR. Any thoughts?

1 REPLY 1
roaddogg
Silver Contributor II
Silver Contributor II
Posts: 273
Registered: ‎11-03-2013

Re: DVR dying?

Message 2 of 2
(356 Views)

@Ikslaw wrote:

I have a 7216 DVR that is about 5 years old. Over the past week it's been humming - maybe a fan or the disk drive? Over the past few days we have lost power and the DVR lost all recorded shows both times. I think I need a new DVR. Any thoughts?


Its possible. The dvr hd does make clicking and humming noises, but if they are sounds you never heard before then it could be starting to have issues. You can easily swap boxes out. You can do it online in your account, on the dvr menu, at a fios store (they will charge $10 to return the old box though), or by calling them.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title