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DVR is not responding to remote. Remote has new batteries and works fine on other set tops.

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Contributor
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Posts: 1
Registered: ‎07-23-2013

DVR is not responding to remote. Remote has new batteries and works fine on other set tops.

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Basically the DVR seems to lock up after a few remote commands, especially when navigating in DVR or On Demand. Remotes all have new batteries and work fine on other set tops in house. Only my cell phone app seems to run the DVR without issue. Any ideas? Is my DVR set top failing?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,893
Registered: ‎11-04-2008

Re: DVR is not responding to remote. Remote has new batteries and works fine on other set tops.

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Silly question, but have you tried a power reset?


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