Ever since the guide upgrade we've had problems with using the FF and chapter features. When utilized it auomatically jumps to the end of the program and then drops to the delete? screen and we have to start over. Any suggestions would be greatly appreciated.
Thanks in advance
11-23-2011 04:44 PM
Even MORE Annoying is this related problem:
If i'm watching a program on live TV that happens to also be recording, I used to be able to pause, rewind it or jump back a few minutes, no problem. It never hurt the recording program to do that, and vice versa.
But NOW with the new software, the live program REFUSES to rewind if it's also recording - If you try to rewind it, it LOCKS on PAUSE instead, and the banner with the play arrow becomes unresponsive - there's no way to get it out of Pause on the main screen - Clicking Play, Jump ahead/back, or REV/FF has no effect - stays paused
WORKAROUND: The ONLY remedy I found was to click the DVR button, and go to the Recorded Programs list. Find the program that's recording (should have a red dot). Manually select the program and play it. When you re-play the recording, it responds to REW / FF Pause / Play as it should,
The bug ONLY becomes evident if you select a LIVE program from the Guide that happens to ALREADY BE RECORDING. A live program that's not recording works just fine.
Still waiting for news on my DVR upgrade to one having a eSATA port . Signed up weeks ago for the upgrade availability notification, but hasn't come yet (:-(
11-24-2011 04:46 PM - last edited on 11-24-2011 05:00 PM by ElizabethS
I have that rewinding problem as well. Its very annoying. I exchanged boxes awhile ago and it still does it. There seems to be no information on it.
12-18-2011 10:25 PM
has no one still came up with a solutuion to this? its a huge problem. our contract is up in january and i'm definitally changing to AT&T Uverse. this isnt even a threat im just saying, verizon is going to lose customers because of this.
12-23-2011 09:58 PM