DVR playback randomly fails
jar66su
Enthusiast - Level 2

Over the past few weeks I've noticed that certain recordings simply do not playback.  It is not an issue of DVR disk space....the programs are recorded and appear in the DVR > Recorded Programs list, but when I try playing it simply cuts to live tv on whatever channel the box is currently on.   There isn't any indication that the program is different from any other recording.  It is entirely random.  This is the 3rd WC game that the DVR has "recorded" that won't play back.   Verizon needs to step up. 

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Re: DVR playback randomly fails
lasagna
Community Leader
Community Leader

Are these in HD?   I've had that happen to me if the signal experiences difficulty -- it looks like the whole thing recorded, but it just quits playing, hangs, etc.  

I tested by simultaneously recording the same show on SD -- and it worked fine.

It only affects one or two of my channels usually -- channel 502 most often for me -- and if I moved the DVR to a different outlet (which is what I've done now permanently), the problem went away.   I called tech support about it and they had me replace/remove as many splitters as possible in the path and check all the cables and that seemed to help for a while but then it would return after a few weeks.  Definitely seemed like I was chasing a noise problem.

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Re: DVR playback randomly fails
jar66su
Enthusiast - Level 2

They are HD programs but have happened on ESPN, ABC, etc.   There is no method to this madness.  I've also had recorded programs that simply stop at certain points in playback, but these programs simply don't even start.  

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Re: DVR playback randomly fails
ekem015
Specialist - Level 1
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