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DVR problem

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Contributor
Contributor
Posts: 1
Registered: ‎02-28-2011

DVR problem

Message 1 of 2
(981 Views)

All my  DVR'd shows are not listed on my Shared DVR in another room.  I don't know why.  Can anyone advise me how to fix this issue?

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Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: DVR problem

Message 2 of 2
(936 Views)

I suggest from your MRDVR STB you go  to

 

Menu

Customer Support (at bottom)

In-home agent

MRDVR Troubleshooting

 

After a few moments waiting for this to load verify that your DVR is primary device and its activiated.  It should be the device you are currently doing this on.

 

From the other room STB's make sure you can access the channel guide and video on demand.

Try rebooting all devices

Try rebooting the router

 

From the STB go to:

Menu

Customer Supprt

Self Diagnostics

Start

 

Review the output pay attention to the last, MV DVR Client.  See if it passes these tests.

Report back the results.

 

 

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