DVR records series for only one second
AndyFios
Enthusiast - Level 2

I am new to fios. I have several series scheduled to record but when I go to watch, I find that only one second has been recorded. Anyone have an idea as to what's going on? Thanks.

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Re: DVR records series for only one second
Anthony_VZ
Master - Level 3

Sorry to hear about the recording troubles you are having. There are a few things that would need to be checked

1) tune to the channel you are trying to record to make sure you are subscribed to it

2) try watching one of the shows live that you are recording to see if there's a problem with its feed

3) perform the auto correct by pressing menu, then go to CUSTOMER SUPPORT, then IN HOME AGENT, then SET TOP BOX AUTO CORRECTION. Please let us know if further assistance is required.

If additional assistance is required please reply back so we can get more information from you.

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