Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

DVR search history

Reply
Rose115
Contributor
Contributor
Posts: 1
Registered: ‎04-28-2021

DVR search history

Message 1 of 4
(302 Views)

Why is someone else's search history showing up in my DVR searches?  Even after I clear search history and then return to search, someone else's searches are showing up in my history.

3 REPLIES 3
clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,506
Registered: ‎12-06-2010

Re: DVR search history

Message 2 of 4
(251 Views)

Could be previous user of that box is still stored. I'd try going to: menu>settings>reset settings, hit ok. Just remember that will reset ALL your customization.

jwk5020
Contributor
Contributor
Posts: 3
Registered: ‎01-31-2020

Recent Search issues

Message 3 of 4
(179 Views)

I often use recent search to quickly see when movies and programs I watch will be on next so I can set reminders.  This feature started working incorrectly on my set top box.  Every time I go to recent search, there are random programs listed that I have never watched (instead of my actual recent searches.)  I have reset the set top box, cleared the search history, etc., but still having the problem.  The feature is working correctly on my other box, so this is only happening on the STB.  Any guidance on this would be appreciated!

jwk5020
Contributor
Contributor
Posts: 3
Registered: ‎01-31-2020

Re: DVR search history

Message 4 of 4
(185 Views)

Having this same exact problem!  Started last week.  Every time I check recent search it's a bunch of random programs.  Sure seems like it's someone else's search history.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.