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DVR showing 11% full with nothing recorded

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Tawny
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎02-09-2009

DVR showing 11% full with nothing recorded

Message 1 of 3
(3,845 Views)

I  think my headline explains it all.  I have finally watched everything I had recorded, but something is taking up 11 % of my STB,  A reset didn't help.  Any advice?

 

Thanks,

 

Jane

 

2 REPLIES 2
VZ_Brian
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: DVR showing 11% full with nothing recorded

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(3,810 Views)

If you have tried unplugging the box for at least one minute, and that didn't work, then you might want to clear your hard drive.  To do this, start with your TV and box turned on. 

 

1. Go to the box, and access the Diagnostics menu by pressing Power (off), Select, Select

2. Now use your Verizon remote control.  Press the Replay (the Left curve arrow), DVR, DVR, DVR, FiOS TV

3. Press another button and the LED will display Clr. Exit the Diagnostics menu and turn on the STB. The LED will display 8888, go through a boot cycle and reload the UI and EPG. All recordings will be cleared in the Cardiff IPG. All recordings and scheduled recordings will be cleared in the IMG IPG.

If you have trouble with this, let me know.  

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

kevinb
Bronze Contributor II
Bronze Contributor II
Posts: 90
Registered: ‎05-21-2009

Re: DVR showing 11% full with nothing recorded

Message 3 of 3
(3,793 Views)

@FIOSTechBrian wrote:

All recordings will be cleared in the Cardiff IPG.


Cardiff IPG??!?!

 

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