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DVR will record manually but scheduled recordings won't play back. Help?

Posts: 1
Registered: ‎02-10-2010

DVR will record manually but scheduled recordings won't play back. Help?

Message 1 of 2

I have 2 DVRs in my home: a QIP 7232-2 and a QIP 6416-1. I recently located the 6416 to a different room and connected it to an LCD monitor via HDMI cable. It was previously connected to an old TV via coax converter. Since the move, any recordings that are pre-scheduled appear to record, but when I try to play them back the screen freezes on the info bar for one moment, then goes black for a few seconds, and then returns to live TV.


Interestingly, if I hit the record button during a show and record manually, it records flawlessly. I can play that file back on both the 6416 or the 7232 with no problem. I should mention that any recordings that are duds on the 6416 appear the same way on the 7232. Also, the 7232 has no problem with recording scheduled programs. I can playback recorded shows on the 6416 that were made on the 7232. In all cases, I'm recording (or TRYING to record) SD programming.


I have reset both boxes ad nauseam with no joy.


Does anyone have any experience with this, or have any ideas on how to resolve it?


Thank you!

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: DVR will record manually but scheduled recordings won't play back. Help?

Message 2 of 2

Sorry fo your troubles with the recording. We may need to reprogram the DVR. I have sent you a private message to get more information.


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