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Daylight Saving Time??? Box displaying wrong time

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Darkphoenix
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Contributor
Posts: 1
Registered: ‎03-13-2011

Daylight Saving Time??? Box displaying wrong time

Message 1 of 21
(38,726 Views)

My TV box is not displaying the wrong time. We moved an hour ahead and the time hasn't corrected itself. Am I supposed to do something manually?

 

I should add that I tried unplugging the box and plugging it back in to see if it would reset.

 

Thanks for any help.

20 REPLIES 20
somegirl
Platinum Contributor II Platinum Contributor II
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Posts: 3,149
Registered: ‎09-15-2009

Re: Daylight Saving Time??? Box displaying wrong time

Message 2 of 21
(38,670 Views)

I believe that comes from Verizon, so if it's not updated you should probably contact Tech Support.

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Keyboards
Gold Contributor VII
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Posts: 2,323
Registered: ‎08-05-2008

Re: Daylight Saving Time??? Box displaying wrong time

Message 3 of 21
(38,642 Views)

You could try rebooting th box as this will force it to contact the network which should update the time.  It should have happened automatically.

 

Reboot either from the menu or by pulling the power for 15 seconds (both have the same effect).

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
bobp67
Contributor
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Posts: 1
Registered: ‎03-14-2011

Re: Daylight Saving Time??? Box displaying wrong time

Message 4 of 21
(38,579 Views)

I tried unplugging my set top boxes several times and it didn't seem to work, just before calling customer service I found a menu item that did the trick. With the box and TV on, go to:

 

Menu > Customer Support > In-Home Agent > Set Top Box Auto Correction

 

It will reboot the STB and will run through the settings, apparently the clock being one of them. When it powered back up after this utility the clock was set correctly.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Daylight Saving Time??? Box displaying wrong time

Message 5 of 21
(38,512 Views)

I would try the STB Auto correct feature

 

 

menu > customer support > in home agent > stb auto correct   

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Daylight Saving Time??? Box displaying wrong time

Message 6 of 21
(38,510 Views)

ha,  don't know why I didn't see the last post until after I hit reply.  sorry.    looks like I was repeating the previous poster. 

GeoffreyR7218
Contributor
Contributor
Posts: 1
Registered: ‎03-14-2011

Re: Daylight Saving Time??? Box displaying wrong time

Message 7 of 21
(38,444 Views)

Thank you so much for this! After being on hold for 20 minutes, I was surfing the internet and came here to the Verizon site and there was your response and it TOTALLY did the trick. This is how to do it, everyone. Thank you!

booksmatter
Contributor
Contributor
Posts: 1
Registered: ‎03-14-2012

Re: Daylight Saving Time??? Box displaying wrong time

Message 8 of 21
(35,635 Views)

Thank you! That worked!  And it didn't disturb other functions like recorded shows or favorites.

mum4ever
Contributor
Contributor
Posts: 4
Registered: ‎12-26-2009

Re: Daylight Saving Time??? Box displaying wrong time

Message 9 of 21
(35,415 Views)

I tried re-setting my set top boxes and the time still is 30 mins slow. I also have FIOS digital voice and this wrong time affects it too. I use the "wake-up" call feature for work days and it woke me up 30 mins late yesterday! Woman Frustrated

How do i fix this problem without having to call Tech Support?

Mjenkins
Contributor
Contributor
Posts: 1
Registered: ‎03-10-2013

Re: Daylight Saving Time??? Box displaying wrong time

Message 10 of 21
(33,108 Views)
I don't see a Set Top Box auto correct option in home agent do I need to do something to get that option?
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