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I have tried everything here and either I don't have those menu items or nothing works, including unlpugging the box. I've done the initial download, setup of a new STB multiple times, "Fix Fios TV issues" several times which tells me my STB is not connected (so how is it I can watch TV with it?) and all the "Help" suggestions on this and other forums. This box was working fine, then we got a new TV that I thought would work without a STB, so we disconnected it for a couple of months. Now it shows Standart Time, not CDT. How the heck to I fix this? I've wasted HOURS.
Not connected means it is having trouble connecting back to verizon (i.e. internet protocals not working) What is the status of your router? Not sure why that would effect time. But it effects all sorts of other things. You could, and apparently in your case, still receive a TV signal.