Delay

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎09-22-2017

Delay

Message 1 of 4
(1,182 Views)

Hi,

 Anyone having problems with a lag on the screen. The audio and video don't line up. Usually happen when I pause or something is being recorded. ihave reset the router many times, still happenng. Please help!

 

Thanks,

  Vicky

3 REPLIES 3
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎12-08-2017

Re: Delay

Message 2 of 4
(1,170 Views)

I doubt you will get an answer fron Verizon, it seems this is a subscriber only forum to make people believe they can get help.  I have read through several threads and have yet to see a response from them on any issue.

 

in my area there is no audio for the program StarTrek: The Next Generation on FiOS channel 15.  They don't seem to monitor the quality on their network as it has been this way for several weeks.  I finally contacted the Heros and Icons people, who provide the programming for this channel, to see if they could help.

 

good luck on your problem.

Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,910
Registered: ‎11-04-2008

Re: Delay

Message 3 of 4
(1,162 Views)

This is a recent problem.

And has been reported that it will be fixed by the end of the year.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Delay

Message 4 of 4
(1,092 Views)

Sync problem can be adjusted manually by the STB or, in many cases, by the TV.

 

As mentioned above, autosync is not working for some cases after a recent software change.

 

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.