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Delete purchased movie

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Contributor
Contributor
Posts: 1
Registered: ‎06-02-2012

Delete purchased movie

Message 1 of 2
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Last night my wife purchased a movie we intended to rent.  Its only a $10 difference, but 4 hours on hold (3 different call) last night and 1.5 hours on hold today ....here we sit.  I did get a resolution last night to get refunded the purchase amount.  The first step is to delete the phased movie.  Our local Verizon FIOS dealer has no clue.  Anyone else?

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Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010

Re: Delete purchased movie

Message 2 of 2
(2,434 Views)

@Ba11ey wrote:

Last night my wife purchased a movie we intended to rent.  Its only a $10 difference, but 4 hours on hold (3 different call) last night and 1.5 hours on hold today ....here we sit.  I did get a resolution last night to get refunded the purchase amount.  The first step is to delete the phased movie.  Our local Verizon FIOS dealer has no clue.  Anyone else?


   Stuff happens - - at least you were able to confirm a refund for it. Better luck next time.

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