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Deleting Purchased Movies in My On Demand Library

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Gordon1
Contributor
Contributor
Posts: 2
Registered: ‎02-28-2017

Deleting Purchased Movies in My On Demand Library

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How can I delete a purchased On Demand movie or TV program from My Library?

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,984
Registered: ‎11-04-2008

Re: Deleting Purchased Movies in My On Demand Library

Message 2 of 7
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If you highlight it and hit ok, is delete an option?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Gordon1
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Contributor
Posts: 2
Registered: ‎02-28-2017

Re: Deleting Purchased Movies in My On Demand Library

Message 3 of 7
(8,674 Views)

In trying to do this online, I access My Library where all my purchased movies appear. But when I mouse over one, nothing appears. When I right-click, there is no option to delete.

When I access On Demand on the TV screen itself, and click on the new "My Stuff," and then "Purchased" movies, the option button on my remote does nothing.

JP1971
Copper Contributor
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Posts: 10
Registered: ‎01-06-2016

Re: Deleting Purchased Movies in My On Demand Library

Message 4 of 7
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Has anybody figured out how to do this yet?...unbelievable that we need a forum thread to find out how to do such a simple thing as deleting a show or movie. Ridiculous.

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Deleting Purchased Movies in My On Demand Library

Message 5 of 7
(7,698 Views)

You sure you want to have a DELETE for a Purchased Movie.  Or do you mean a Rented movie.  If you were to delete a Purchased Movie you would no longer be able to watch it

JP1971
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎01-06-2016

Re: Deleting Purchased Movies in My On Demand Library

Message 6 of 7
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So...after being on ‘ignore’ for about 40 minutes with Verizon support about this issue, I decided to start a chat. After ‘Victor’ tried to tell me what his flash cards said to resolve the issue, I knew it wouldn’t work because a previous chat with someone else at Verizon told me the same thing.

So...I gave ‘Victor’ my cell number to call me and I would explain what I’m trying to do.

Anyway...he just said it can’t be done...

GaryDM
Moderator Moderator
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Posts: 2,202
Registered: ‎07-06-2016

Re: Deleting Purchased Movies in My On Demand Library

Message 7 of 7
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In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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