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Digital Adapter Box Questions

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Contributor
Posts: 6
Registered: ‎05-05-2011

Digital Adapter Box Questions

Message 1 of 16 (30,665 Views)

I'm currently a Comcast customer but I have a tentative install date to switch to Verizon FIOS.  I have some questions about the digital adapter boxes that Verizon wants to charge $3.99 per tv........

1)  After I get Verizon FIOS installed if I connect my digital flat screen tv directly to the coaxial cable outlet without using any kind of adapter box, will I receive any channels at all?  Even if it's only the local channels?, 2) I've talked to several Verizon sales reps and they've all guaranteed me that if I go buy an adapter box at Best Buy or Walmart and hook it up I'll receive many more channels than just my local channels (of course not HD, etc.).  Does this sound correct?

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Silver Contributor I
Posts: 668
Registered: ‎10-26-2008

Re: Digital Adapter Box Questions

[ Edited ]
Message 2 of 16 (30,653 Views)

The digital adapter boxes (DCT700) have very limited capabilities. They cannot provide the channel guide, nor can they provide any of  the Video on Demand features.In addition the DCT-700 is analog Standard Defintion only output. If you want High Defintion TV, you need either a DVR or an HD box (QIP7100).

 

Unless you TV has a QAM tuner, you will get absolutely nothing if you connect it directly to the Verizon supplied Coax. Even if you have a QAM tuner, you won't get much (the local channels and not a lot else) unless your TV has a provision for a cable card and Verizon installs a cable card for you. The unpleasant reality is that most channels on FiOS are in fact encrypted because the copyright owners demand it. The only way to receive an encrypted channel is with a Cable Card.

 

As for the adapter box, I don't think you can buy one at Best Buy or Walmart that will work. The digital Adapter boxes they sell are for over the air broadcast, which is an entirely different format (ATSC) and frequencies than the format used for FiOS and Cable (QAM).

 

If you want to receive all the FiOS channels, you are going to need a device that uses a 'cable card', which Verizon will rent to you for the same price as the Digital Adapter Box. As far as I know, the only customer owned equipment that can be connected to FiOS for Television and actually provide all of the channels, are devices that  use a cable card.

 

 Even those devices will not provide the program guide or Video on demand.

Silver Contributor IV
Posts: 1,426
Registered: ‎08-05-2008

Re: Digital Adapter Box Questions

Message 3 of 16 (30,623 Views)

The digital adapter is good for an SD TV though where you don't need the guide. It does pick up all SD channels, even premiums like HBO if you subscribe to it.

Contributor
Posts: 6
Registered: ‎05-05-2011

Re: Digital Adapter Box Questions

Message 4 of 16 (30,623 Views)

matcart, are you saying I could buy an adapter, at say Best Buy, and I would be able to get the SD channels without paying extra to Verizon?  I don't care about the guide or HD channels.  I'd be happy if I just could get my local channels.  I have 2 tv's I'll be using Verizons DVR's with, but I have 5 other tv's that I don't want to pay $3.99 mo. to rent adapter boxes from Verizon.

Gold Contributor III
Posts: 2,325
Registered: ‎08-05-2008
Plan: Extreme HD DV /50/25
Location: SE Pennsylvania

Re: Digital Adapter Box Questions

Message 5 of 16 (30,620 Views)

ITango wrote:

matcart, are you saying I could buy an adapter, at say Best Buy, and I would be able to get the SD channels without paying extra to Verizon?  I don't care about the guide or HD channels.  I'd be happy if I just could get my local channels.  I have 2 tv's I'll be using Verizons DVR's with, but I have 5 other tv's that I don't want to pay $3.99 mo. to rent adapter boxes from Verizon.


NO.  He is saying that the "adapters" at Best Buy (and any other retail outlet) are for broadscast channels that are received by an antenna.  Those boxes receive ATSC signals while cable signals are QAM modulated. 

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Contributor
Posts: 6
Registered: ‎05-05-2011

Re: Digital Adapter Box Questions

Message 6 of 16 (30,614 Views)

So if I have a QAM digital flat screen tv and I plug it directly into the coaxial outlet (without using any type of adapter box) will I still get my local channels?

Gold Contributor I
Posts: 1,692
Registered: ‎05-17-2009

Re: Digital Adapter Box Questions

Message 7 of 16 (30,603 Views)

If you have a TV that has a QAM digital tuner, you will be able to get limited local channels. Usually not more than a handful.  But be aware that Verizon will provide absolutely NO support for it. You are completely on your own for making it work. If you cannot get it to work you are SOL.

 

Beyond TV's that have QAM digital tuners, no 3rd party device will work with Verizon unless it accepts cable cards. (IE. TIVO or Moxie)

 

If you dont have a QAM tuner, you must either have one of the following.

 

  1. Cable card ready device
  2. Digital adaptor rented from Verizon (Standard def only, no interactive systems)
  3. HD STB rented from Verizon
  4. HD DVR rented from Verizon

 

 

 

 




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Contributor
Posts: 6
Registered: ‎05-05-2011

Re: Digital Adapter Box Questions

Message 8 of 16 (30,596 Views)

Hmm....it appears Verizon sale reps are giving wrong information then.  I had 2 different reps tell me I could buy an adaptor box and it would work to get channels.  Of course one of the reps also told me I would get 20 GB of online storage for my web sites and I don't think that is correct either.  I think you only get 10 MB.  I'm beginning to wonder what else they told my incorrectly.

Silver Contributor III
Posts: 1,258
Registered: ‎09-11-2008
Location: VHO7 - Verona, New Jersey

Re: Digital Adapter Box Questions

Message 9 of 16 (30,591 Views)
Sales people work on a commission.  Customers don't.  You can always ask here, in this forum.  There are extremely knowledgeable and helpful people here that pride themselves on giving you the most accurate answer they know. 

 


ITango wrote:

 

Hmm....it appears Verizon sale reps are giving wrong information then.  I had 2 different reps tell me I could buy an adaptor box and it would work to get channels.  Of course one of the reps also told me I would get 20 GB of online storage for my web sites and I don't think that is correct either.  I think you only get 10 MB.  I'm beginning to wonder what else they told my incorrectly.


 

Silver Contributor IV
Posts: 1,426
Registered: ‎08-05-2008

Re: Digital Adapter Box Questions

Message 10 of 16 (30,587 Views)

Just get the digital adapter from Verizon. It's only $3.99 a month.

 

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