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Dishonest VZ? Triple Play Bundle includes HD but only comes with SD set top box?

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Contributor
Contributor
Posts: 2
Registered: ‎07-22-2013

Re: Dishonest VZ? Triple Play Bundle includes HD but only comes with SD set top box?

Message 21 of 23
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Please explain how you can categorize equipment rental as a "fee", used in the context of "taxes and fees".

There is a "fee" charged for the rental of the HD box but that is not a "fee" as it is normally used by either accountants or lawyers when referring to "taxes and fees", it is a completely separate category, properly identified as "equipment rental" and it should be so stated on your statement each month.

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Posts: 1
Registered: ‎09-19-2013

Re: Dishonest VZ? Triple Play Bundle includes HD but only comes with SD set top box?

Message 22 of 23
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I totally agree.  You can't say that you are giving the customer an HD experience when the "experience" doesn't come with an HD tuner.  It would be like advertising a super fast turbo charged car with a computer that dumbed down the performance.  "Oh, you actually wanted to take advantage of the turbo charging? Well, you need to rent our performance computer that allows you to get what we advertised."

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Posts: 4
Registered: ‎07-05-2009

Re: Dishonest VZ? Triple Play Bundle includes HD but only comes with SD set top box?

Message 23 of 23
(510 Views)
You have no idea about cable company dishonesty and horrible customer service until you try Comcast!
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