09-09-2010 07:12 PM - edited 09-09-2010 07:13 PM
What DiOS TV package do you have? What kind of STB are you using?
There are four packages -- Local Channel (Basic), Prime, Extreme, and Ultimate
The channels you mention are in the Prime, Extreme and Ultimate packages (which are the usual packages people get)
If you have one of these packages and your STB doesn't think you're subscribed to them, you STB is probably not activated properly. Did you self-install the STB? If so, there should have been a paper in the box with activation instructions. If not, you'll have to call tech support or try the chat function and tell them you "need to activate" your box.