×

Switch Account

Do I need a FiOS box?

SOLVED
Reply
Contributor Pmpalmiero
Contributor
Posts: 2
Registered: ‎03-31-2019
Message 1 of 4
(628 Views)

I can watch cable channels through Apple TV so why do I need to pay for a FiOS tuner box that I never use? Can I return it to Verizon and not have to pay the $12/month?

3 REPLIES 3
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,643
Registered: ‎11-04-2008
Message 2 of 4
(618 Views)

FIOS requires you to have some sort of device to subscribe to TV.

Either a STB or cable card.

Although cable cards are cheaper, I'm not sure if they will eventually detect that you have not activated it.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Highlighted
Contributor Pmpalmiero
Contributor
Posts: 2
Registered: ‎03-31-2019
Message 3 of 4
(568 Views)

But now that my account has been activated, can’t I return the box?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,643
Registered: ‎11-04-2008
Message 4 of 4
(578 Views)

They won't let you.

Any time you try and return the box, when they check your account and see that is your only TV device, they will not process a return.

You can give it a try to see if maybe things have changed, but doubtful.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.