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Downed telephone lines outside my home (IMPORTANT)

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Jeanette3
Contributor
Contributor
Posts: 1
Registered: ‎03-07-2018

Downed telephone lines outside my home (IMPORTANT)

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(5,233 Views)

I have not been able to reach anyone to report down telephone lines which are across my driveway and on the ground.  I have held on the phone for over an hour.  Terrible planning on Verizon's part not to have anyone available to take emergency calls.  Please see that someone comes out to repair this problem as I cannot get out of my home if necessary.  I am in my 80s and should not be in the type of a situation in case of an emergency.

2 REPLIES 2
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,275
Registered: ‎10-18-2016

Re: Downed telephone lines outside my home (IMPORTANT)

Message 2 of 3
(5,213 Views)

Call your local police and have them handle it.

this is a customer helping customer forum and no one is going to repair your line.

Try this site.

 

http://www.vzdownwire.com

 

 

GaryDM
Moderator Moderator
Moderator
Posts: 2,095
Registered: ‎07-06-2016

Re: Downed telephone lines outside my home (IMPORTANT)

Message 3 of 3
(5,187 Views)
This issue has been escalated to a Verizon agent.
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