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Contributor
Contributor
Posts: 1
Registered: ‎07-09-2013
Message 1 of 2
(477 Views)

why are 2 of my set top boxes not as pictured under my account.   The boxes pictured are of the ones we returned and received basic digital which have no perks.  we are paying for ulitimate hd and only have one hd tv's.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 2
(416 Views)

Not unusual.  I don't think they go out of their way to match box to particular model, using a generic picture instead.

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