04-04-2020 05:59 AM - edited 04-04-2020 06:00 AM
Hi. Been using the app for years to change channels, etc. Today it won’t log me in. I keep getting Error Code: 9-6-24-302-102. I tried changing my passcode to one without special characters (read a older post about that) but nothing is working. Please advise. Thanks.
you may need to call Verizon @snackgirl72 wrote:
i have same error code on 3 of my devices--4th one is fine though.
reset router, reinstalled app, powered down phones.ipad...
Ugh need help please! anyone
You may need to call Verizon Billing department and get them to re-authorize your account. Why it works on only one device is a good question.