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Error Code: 9-6-24-302-102

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Jeff2
Contributor
Contributor
Posts: 3
Registered: ‎12-11-2016

Error Code: 9-6-24-302-102

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Hi. Been using the app for years to change channels, etc. Today it won’t log me in. I keep getting Error Code: 9-6-24-302-102. I tried changing my passcode to one without special characters (read a older post about that)  but nothing is working. Please advise. Thanks. 

9 REPLIES 9
clem53
MVP MVP
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Posts: 1,702
Registered: ‎12-06-2010

Re: Error Code: 9-6-24-302-102

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Remove the app. Make sure you clear your cache or reboot your device . Download and re-install.

mytalley
Contributor
Contributor
Posts: 1
Registered: ‎04-04-2020

cannot log in to my fios tv remote

Message 3 of 10
(3,022 Views)

error code 9-6-24-302-102 comes up when I log into fios tv remote app. i don't have special characters in my password either.

Rmilbrad
Contributor
Contributor
Posts: 1
Registered: ‎04-04-2020

Re: Error Code: 9-6-24-302-102

Message 4 of 10
(3,019 Views)

I did this and I am still getting this error.  I have been on the phone for over 2 hours trying to get this resolved. 

Jeff2
Contributor
Contributor
Posts: 3
Registered: ‎12-11-2016

Re: Error Code: 9-6-24-302-102

Message 5 of 10
(2,991 Views)

Tried that. Didn’t help. 

PeaceandJot
Contributor
Contributor
Posts: 2
Registered: ‎09-16-2020

Re: Error Code: 9-6-24-302-102

Message 6 of 10
(2,357 Views)

Same issue

PeaceandJot
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Contributor
Posts: 2
Registered: ‎09-16-2020

Re: Error Code: 9-6-24-302-102

Message 7 of 10
(2,356 Views)

Help please.  Suddenly I got the referenced code error on my devices...

 have uninstalled but it does not work

 

PaulaD
Contributor
Contributor
Posts: 1
Registered: ‎09-25-2020

Re: Error Code: 9-6-24-302-102

Message 8 of 10
(2,273 Views)

Same issue all of a sudden today. 

snackgirl72
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Contributor
Posts: 1
Registered: ‎11-17-2021

Re: Error Code: 9-6-24-302-102

Message 9 of 10
(260 Views)

i have same error code on 3 of my devices--4th one is fine though.  

 

reset router, reinstalled app, powered down phones.ipad...

 

Ugh  need help please!  anyone

 

clem53
MVP MVP
MVP
Posts: 1,702
Registered: ‎12-06-2010

Re: Error Code: 9-6-24-302-102

Message 10 of 10
(236 Views)

you may need to call Verizon @snackgirl72 wrote:

i have same error code on 3 of my devices--4th one is fine though.  

 

reset router, reinstalled app, powered down phones.ipad...

 

Ugh  need help please!  anyone

 


You may need to call Verizon Billing department and get them to re-authorize your account. Why it works on only one device is a good question.

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