Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Error Code: 9-6-24-302-102

Reply
Jeff2
Contributor
Contributor
Posts: 3
Registered: ‎12-11-2016

Error Code: 9-6-24-302-102

Message 1 of 8
(2,573 Views)

Hi. Been using the app for years to change channels, etc. Today it won’t log me in. I keep getting Error Code: 9-6-24-302-102. I tried changing my passcode to one without special characters (read a older post about that)  but nothing is working. Please advise. Thanks. 

7 REPLIES 7
clem53
Gold Contributor IV Gold Contributor IV
Gold Contributor IV
Posts: 1,647
Registered: ‎12-06-2010

Re: Error Code: 9-6-24-302-102

Message 2 of 8
(2,512 Views)

Remove the app. Make sure you clear your cache or reboot your device . Download and re-install.

mytalley
Contributor
Contributor
Posts: 1
Registered: ‎04-04-2020

cannot log in to my fios tv remote

Message 3 of 8
(2,509 Views)

error code 9-6-24-302-102 comes up when I log into fios tv remote app. i don't have special characters in my password either.

Rmilbrad
Contributor
Contributor
Posts: 1
Registered: ‎04-04-2020

Re: Error Code: 9-6-24-302-102

Message 4 of 8
(2,506 Views)

I did this and I am still getting this error.  I have been on the phone for over 2 hours trying to get this resolved. 

Jeff2
Contributor
Contributor
Posts: 3
Registered: ‎12-11-2016

Re: Error Code: 9-6-24-302-102

Message 5 of 8
(2,478 Views)

Tried that. Didn’t help. 

PeaceandJot
Contributor
Contributor
Posts: 2
Registered: ‎09-16-2020

Re: Error Code: 9-6-24-302-102

Message 6 of 8
(1,844 Views)

Same issue

PeaceandJot
Contributor
Contributor
Posts: 2
Registered: ‎09-16-2020

Re: Error Code: 9-6-24-302-102

Message 7 of 8
(1,843 Views)

Help please.  Suddenly I got the referenced code error on my devices...

 have uninstalled but it does not work

 

PaulaD
Contributor
Contributor
Posts: 1
Registered: ‎09-25-2020

Re: Error Code: 9-6-24-302-102

Message 8 of 8
(1,760 Views)

Same issue all of a sudden today. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title