Switch Account

External QAM Tuner for Local Channels

External QAM Tuner for Local Channels

Contributor gareneau
Posts: 2
Registered: ‎06-21-2018
Message 11 of 12

I set my iVIEW 3200STB external QAM tuner to "Signal"  to Cable and NO antenna since my local channels are coming over a coax cable. I then tried to manually scan for channels 70 and above and nothing. Can someone help and tell me what I'm doing wrong?


In the top left corner of the HDMI monitor it shows "AIR" and not "CABLE". I thought it would indicate the latter since the signal is coming over cable. 

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,581
Registered: ‎11-04-2008
Message 12 of 12

You should have set box to be cable not air.

Air channels use ATSC.

Cable uses Qam.

Refer to STB instructions or their support for details.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.