Have a phone you love? Get up to $500 when you switch and bring your phone.
Up to $500 via Verizon e-gift card (sent w/in 8 wks). Port-in & activation of 4G LTE/5G phone on select Unlimited plans req’d. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
I have one program that will not play with the app every single week. Everything else plays fine but I keep getting the error code "We are unable to process your requests due to a connection error. Please try again later: Error Code: 9-6-15-653-007. I can get out of this and play everything else without issue but this code appears every time I try to play one particular program through the FIOS app. Thoughts? Thanks
Do any other shows on the same network have playback issues?
I assume you are saying every new episode?
Have you tried rebooting the dvr? The router?
Try reporting the issue via the app.
There has been a feature that allows you to upload logs that will allow support to assist.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.