FIOS Guide Not Available - Anyone Else ?

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Contributor
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Posts: 1
Registered: ‎04-21-2012

FIOS Guide Not Available - Anyone Else ?

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The Fios TV guide on all my boxes are suddenly unavaialble - thought it was a short term problem but has been that for the seonday day running now. Are there any issues with the guide right now? 

 

Aldie, Virginia

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: FIOS Guide Not Available - Anyone Else ?

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No problems here, but try this 

 

click menu > customer support > in home agent  > set top box auto correct. 

 

OR go to www.verizon.com/repair and click quick fix for set top box.  

 

 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,000
Registered: ‎05-27-2010

Re: FIOS Guide Not Available - Anyone Else ?

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Check the connections on your router and reboot the router ... then try rebooting the STB's and see if the guide comes back.

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Moderator Moderator
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Registered: ‎03-18-2013

Re: FIOS Guide Not Available - Anyone Else ?

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As this thread is now over eight years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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