When i attempt to watch live TV on FIOS Moblie ipad app; i get the following error:
"Not Subscribed. We are unable to verify your subscription to this channel. Error code:102."
I get this error for every channel. I've tried calling verizon support and they dont have a clue. How do i resolve this?
Solved! Go to Solution.
I don't know how it works on an iPad, but on an Android device clearing the application's data and cache can correct this type of error. An alternative is uninstall the app and then re-install it. Again, I don't know how Apple handles this type of thing (i.e. where user data like user name and password are cached).
Just tried the following on Live TV on iPad 2 IOS 6.1.3 with FIOS Mobile app Ver 1..71 ... Wi Fi to my router
No prob viewing
HN WEEKEND EXPRESS
MIL HIST Ch 126
Cartoon Ch 257
USA HD Ch 550 Necessary Roughness
Uninstall. app ..Download again ??
I'm getting this error on all of my devices, iOS and Android. I tried reinstalling, clearing data, and every thing else I could think of, it's very frustrating.
I feel like this technology is only half baked.
As I replied in the other thread where you also posted this complaint, the problem has not occured for everyone and the technology does work. Unfortunately it may be something in your account, etc. Have you attempted to contact Verizon or the app developer directly on the issue? You might try the developer at email@example.com. This is the Android app contact that I have successfully used in the past.
I've tried all these ideas too to no avail! Frustrating!
Works great at home on my wireless network, but on any remote Wi-Fi network I always get "We are unable to verify your subscription to this channel. If you currently do not have the channel . . ."