FIOS One remote won’t change receiver inputs
Fios21042
Enthusiast - Level 2

Hi all - I have a new Samsung tv and Yamaha RX-V385 receiver. I paired my Fios one remote to the receiver and it works for adjusting volume, but I can’t get it to change the inputs. I tried both the automatic pairing and the manual pairing by going (on fios one remote) to : menu, settings, voice control, Fios tv voice remote, program Fios tv voice remote, auto (or) manual. I do get a “successfully paired tv and audio receiver” message.

Any ideas? Thank you.

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Re: FIOS One remote won’t change receiver inputs
clem21
Community Leader
Community Leader

@Fios21042 wrote:

It doesn’t seem to be doing anything on either input now..


Try uninstalling the receiver and TV from the remote again. Make sure both are on, go through manual setup again . This time when you get to your receiver, keep going until you get an alternate. Also make sure TV input control is disabled in the Fios box menu.

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Re: FIOS One remote won’t change receiver inputs
clem21
Community Leader
Community Leader

@Fios21042 wrote:

Hi all - I have a new Samsung tv and Yamaha RX-V385 receiver. I paired my Fios one remote to the receiver and it works for adjusting volume, but I can’t get it to change the inputs. I tried both the automatic pairing and the manual pairing by going (on fios one remote) to : menu, settings, voice control, Fios tv voice remote, program Fios tv voice remote, auto (or) manual. I do get a “successfully paired tv and audio receiver” message.

Any ideas? Thank you.


Is it changing inputs on the TV instead?

Re: FIOS One remote won’t change receiver inputs
Fios21042
Enthusiast - Level 2

It doesn’t seem to be doing anything on either input now..

Re: FIOS One remote won’t change receiver inputs
clem21
Community Leader
Community Leader

@Fios21042 wrote:

It doesn’t seem to be doing anything on either input now..


Try uninstalling the receiver and TV from the remote again. Make sure both are on, go through manual setup again . This time when you get to your receiver, keep going until you get an alternate. Also make sure TV input control is disabled in the Fios box menu.

Re: FIOS One remote won’t change receiver inputs
Fios21042
Enthusiast - Level 2
  • Hi - I apologize for the delay in replying; I hasn’t had a chance to get back to this. 
  • When I push the input button on the FIOS remote, it is changing the input on the smart tv, not the connected receiver. 
  • the fios remote is indeed connected to the receiver, as it operates the volume and connected  speaker system just fine.
  • Thanks in advance !


  •  
Re: FIOS One remote won’t change receiver inputs
Fios21042
Enthusiast - Level 2

And am checking tv input control now 😄

Re: FIOS One remote won’t change receiver inputs
BigCityBuckeye

I also same receiver and after following these directions still can’t get the fios voice remote to control the receiver inputs. What do you mean by alternative? When I was going through the manual set up I made sure to choose the exact model of the receiver but still nothing.

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Re: FIOS One remote won’t change receiver inputs
clem21
Community Leader
Community Leader

@BigCityBuckeye wrote:

I also same receiver and after following these directions still can’t get the fios voice remote to control the receiver inputs. What do you mean by alternative? When I was going through the manual set up I made sure to choose the exact model of the receiver but still nothing.


I believe the Fios remote will ONLY control the input on the TV, not the receiver. Should have posted that earlier, but I wasn't sure.

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