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FIOS Program listings missing from the web site

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dogbrain
Bronze Contributor I
Bronze Contributor I
Posts: 68
Registered: ‎04-01-2012

FIOS Program listings missing from the web site

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No programs are listed for 3/21 forward and many are missing for late in the day on 3/20. Is anyone from Verizon aware of this? Thanks, George
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meknjinear
Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎10-13-2010

Re: FIOS Program listings missing from the web site

Message 2 of 6
(1,746 Views)

All program listings post-8pm on 3/20 have been missing for at least the last 4 days.  It appears that not only can't Verizon's developers get their online DVR Manager to work consistently, now their TV Listings are totally messed up as well.  I'm really getting tired of having to reboot my DVR every couple of days just to keep the online DVR Manager somewhat useable.

 

Everytime Verizon "improves" FiOS, it becomes less reliable.  To program new recordings at present, it is a two step process- 1) go to TVGuide.com and scan for programs that you are interested in, then 2) use the FiOS website to Search by Program Name to find the scheduled showings, then manually select from the show times that are listed.

 

When I first subscribed to FiOS almost 3 years ago, everything worked beautifully.  Then the "upgrades" started and the problems began.  Did Verizon outsource its IT to Bangladesh, perchance?

 

[edited by moderator: inappropriate language removed]

docbagby
Contributor
Contributor
Posts: 9
Registered: ‎03-21-2013

Re: FIOS Program listings missing from the web site

Message 3 of 6
(1,726 Views)

Same here in NJ. Support look into this now please.

docbagby
Contributor
Contributor
Posts: 9
Registered: ‎03-21-2013

Re: FIOS Program listings missing from the web site

Message 4 of 6
(1,726 Views)

Same here in NJ. Support look into this now please.

Now this!!!

Please correct the highlighted errors and try again.

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Heather_VZ
Silver Contributor V
Silver Contributor V
Posts: 952
Registered: ‎06-21-2011

Re: FIOS Program listings missing from the web site

Message 5 of 6
(1,695 Views)

Hi All-

 

We are aware of this and are looking into the issue. I'll update you as soon as I know more.

 

Thanks,

Heather

Heather_VZ
Silver Contributor V
Silver Contributor V
Posts: 952
Registered: ‎06-21-2011

Re: FIOS Program listings missing from the web site

Message 6 of 6
(1,654 Views)

Hi All-

 

I apologize again for the issues! This should be fixed within the next hour or so. If it's not, please let me know.

 

Thanks,

Heather

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