Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

FIOS TV App: Channels not available for streaming on iPhone

Reply
Contributor
Contributor
Posts: 1
Registered: ‎01-10-2021

FIOS TV App: Channels not available for streaming on iPhone

Message 1 of 2
(124 Views)

I recently switched from a Samsung S10+ to an iPhone 12 Pro Max. While on the S10+, I was able to watch FiOS TV from anywhere (e.g., Network TV, HBO, Redzone...Basically any channel I was subscribed to through my cable subscription).  Now, on the iPhone, I get a message on these channels that says, “Channel unavailable for streaming. Availability is determined by a device location or connectivity with Fios router.”Again, prior to iPhone I never had this issue. Is this iPhone specific?

1 REPLY 1
MVP MVP
MVP
Posts: 1,281
Registered: ‎12-06-2010

Re: FIOS TV App: Channels not available for streaming on iPhone

Message 2 of 2
(36 Views)

@JTG79 wrote:

I recently switched from a Samsung S10+ to an iPhone 12 Pro Max. While on the S10+, I was able to watch FiOS TV from anywhere (e.g., Network TV, HBO, Redzone...Basically any channel I was subscribed to through my cable subscription).  Now, on the iPhone, I get a message on these channels that says, “Channel unavailable for streaming. Availability is determined by a device location or connectivity with Fios router.”Again, prior to iPhone I never had this issue. Is this iPhone specific?


You need to be at home the first time you use the app on the phone for it to get registered with the router. After that you should be able to use it anywhere.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.