FIOS TV Essentials
cavanbrady
Newbie

I installed Triple Freedom Fios on 12/18 and marked my calendar to cancel all of the premium channels with the exception of HBO before 3/18/09.  I rec'd a call the week before 3/18 asking if i wished to continue with all of the prem. channels and I told them that I only wished to keep HBO starting on 3/18.  My current bill (3/28/09) shows a Fios TV Essentials chg. of 47.99.  This is in additional to my Fios TV bundled chg. of 35.99.  The bill also contains an HBO chg. of $15.99.  I'm confused but after spending 3 hrs. waiting for someone to talk with at Verizon by phone...I'm at a loss.  any suggestions?

0 Likes