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FIOS TV Guide - Our Guide Data System is currently down

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Contributor
Contributor
Posts: 1
Registered: ‎04-11-2015

FIOS TV Guide - Our Guide Data System is currently down

Message 1 of 2
(648 Views)

I just installed my new Verion FIOS TV and Internet connection yesterday. The internet works great, however the TV Guide option says Guide Data System is currently down. Its been this way for over 24 hours now, since last evening when it was installed.

Customer service, said there was an outage in the area, which should have been resolved yesterday. Not the best thing when you switch to a new provider

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Employee Employee
Employee
Posts: 3,196
Registered: ‎04-10-2013

Re: FIOS TV Guide - Our Guide Data System is currently down

Message 2 of 2
(598 Views)

Hey ash12,

 

Are you still having issues with the guide?   If so, would you mind sending us a private message so we can help you troubleshoot please?

 

~Jess

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